How to understand and use change management for project management
This post is designed to help Project Managers define realistically the boundaries between Project Management and Change Management (CM). I will walk you through the differences and show you what can be taken from the CM discipline to help your projects.
How can we make the grey areas between project management and change management more clear?
Every project requires change. Also known as:
“The company moves from one state to another desired one. It can involve business processes and organizational structures, as well as software, hardware, and people roles” (PROSCI).
Learn more about the differences between the CM and the PM
Currently, project management and change management can be seen as two distinct disciplines:
Project management is about delivering what is within the scope, on budget and on time.
Change management is about the people taking the changes seriously.
It is obvious that project management and change management are critical skills that must be applied to any project in order to increase the chance of success.
Learn how and when it’s possible to integrate disciplines
It is not always possible for the two practices to be separated. It is not surprising that professional bodies, companies and consulting organizations have conducted surveys over the past few years about the impact of change management discipline on projects.
Deloitte’s survey, in which 83% of participants named Organizational Change as a regular task in their projects, is one that I found especially striking. Only 67% plan Change Management activities during project preparation.
(click to enlarge). Another interesting research was conducted by EmeraldInsight. It asked PMs, or people at different levels of project governance, to assess the importance of their tasks in ensuring the success of the project.
This has led to a comparative ranking for disciplinary contributions to project success.
It is impossible to ignore the fact integration can be difficult.
PROSCI has developed a framework to aid in the integration of these two disciplines. This framework combines project management and change management to ensure that change is implemented and results produced.
It is common for large-sized projects to require both project management and change management.
(Click to enlarge). What can a PM do when there are no change management tools?
1. Identify and compare the tasks and the various contents
(The following points are not exhaustive and can vary depending on the size of the project, context, or technology.
Click to enlarge Learn how to use project management tools and techniques to change management.
Now that you are familiar with the differences and contact points between these disciplines, you can learn how to integrate change management tools into your project management activities.
In the next post, I will show you which tools and techniques I have used to manage change/transformation projects that you can successfully use in your project and project documentation.
Inverted Pyramid Integration of Change Management and Project Management Reporting
A sad story about change management at organizational levelLuca Collina (BA/BSC & PM PRINCE2 Certified) is an independent consultant in transformational consulting.